Coach and mentor Agile teams, including remote and onsite team members, to ensure consistent application of Agile principles, practices, and mindsets in line with SAFe and SAP's "How We Run" culture
Support the performance and growth of Agile teams through structured coaching and feedback, helping them evolve into self-organizing and high-performing units
Facilitate key Agile ceremonies (e.g., sprint planning, reviews, retrospectives, and daily stand-ups), ensuring clarity of purpose, roles, and shared goals
Collaborate with Product Owners and technical leads to translate strategic objectives into actionable roadmaps, backlogs, and deliverables
Identify and help remove impediments or systemic blockers through proactive stakeholder engagement and problem-solving
Contribute to the scaling of Agile practices across teams, supporting team-of-teams alignment and enabling Agile maturity at scale
Guide teams through change management and transformation efforts, fostering adaptability, innovation, and cross-team collaboration
Publish management presentations and sprint reports
Perform JIRA configuration, dashboard creation and analytics
Influence ways of working and delivery models by aligning with SAP’s values of keeping promises, telling it like it is, staying curious, embracing difference, and building bridges — not silos
What you bring
Proven experience as an Agile Coach or Scrum Master supporting distributed teams in complex, fast-paced technology environments
Deep knowledge and practical experience with Agile frameworks (Scrum, Kanban, SAFe) and Lean principles, with the ability to adapt practices to different team contexts
Scaled Agile Frameworks: Familiarity with scaling frameworks like SAFe (Scaled Agile Framework), LeSS (Large Scale Scrum), or Scrum@Scale
Familiarity with DevOps principles and DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, Mean Time to Restore) to support Agile teams in improving delivery performance
Strong coaching mindset with a track record of developing team performance, fostering psychological safety, and mentoring Product Owners and technical team members
Outstanding facilitation, communication, and stakeholder management skills, with the ability to engage team members and leaders across varying levels of seniority
Experience with Agile delivery tools such as JIRA, MURAL, or other virtual collaboration platforms
Professional certification in Scrum or SAFe (e.g., Certified Scrum Master, SAFe Scrum Master) or an equivalent Agile qualification