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Uber Generative AI Principal Engineer - Customer Obsession 
United States, West Virginia 
649195477

Yesterday

What You’ll Do

  • Strategize and drive our Customer Obsession ML/AI platform and architecture, focusing on support automation, along with scalability, reliability, performance, and cost efficiency

  • Collaborate with product and operations teams to understand business requirements and translate them into robust solutions

  • Collaborate with internal ML/AI infra teams at Uber to build and deploy AI solutions that have a meaningful impact to the business

  • Develop and enforce best practices in system design, ensuring data integrity, security, and optimal performance

  • Serve as a representative for Customer Obsession organization to the broader internal and external technical community

  • Contribute to the eng brand for Customer Obsession and serve as a talent magnet to help attract and retain talent for the team

  • Stay abreast of industry trends and emerging technologies in software engineering, focused particularly on ML/AI, to enhance our systems and processes continually

What You’ll Need

  • BS degree in Computer Science or related engineering field

  • A minimum of 10 years proven experience building innovative and complex software across the stack, including deep knowledge of NLP, LLMs, and GenAI models

  • Machine Learning Software such as Tensorflow/Pytorch, Caffe

  • Proven record of innovation and thought leadership

  • Experience delivering highly available, reliable, near zero defect software

  • A strong partner who can simplify complex technical concepts and effectively collaborate. Ability to influence leadership and stakeholders

  • Solid programming skills in Java, Go, Python, Android, IOS, or similar

Bonus Points If

  • Masters/Ph.D. preferred
  • Experience developing and launching GenAI products at scale.
  • Deep knowledge of NLP theory and an understanding of the latest innovations in Generative AI
  • Experience with large scale consumer-facing products, Contact management applications
  • Experience working cross-functionally with Product Management, Data Science, and Business stakeholders

For San Francisco, CA-based roles: The base salary range for this role is USD$284,000 per year - USD$315,500 per year.

For Seattle, WA-based roles: The base salary range for this role is USD$284,000 per year - USD$315,500 per year.

For Sunnyvale, CA-based roles: The base salary range for this role is USD$284,000 per year - USD$315,500 per year.