What you'll do...
What you'll do
- Lead strategic and tactical research projects, conducting studies from generative research to usability testing to inform and refine product direction and UX/UI
- Apply diverse research methods such as interviews, surveys, usability testing, and ethnographic studies to gather deep insights into user needs
- Partner with product teams to identify research questions, design studies, and inform product strategy and design decisions
- Foster a culture of user empathy and human-centered design across the company to help teams prioritize user needs
- Identify and communicate high-value opportunities for teams to focus on and drive toward
- Facilitate workshops that translate research findings into strategic opportunities and actionable recommendations
- Present insights to the product team in formats that are both actionable and engaging
- Encourage non-research team members to actively participate in the research process, fostering a shared understanding of user needs
Qualifications:
- Expertise in a variety of research methods, such as usability studies, interviews, surveys, user testing, and ethnographic research
- Demonstrated ability to work collaboratively in a cross-functional team environment and influence product strategy and design decisions
- Ability to work independently and manage multiple projects simultaneously
- Deep understanding of human-centered design and product development
- Bachelor’s degree with 5-7 years of professional research experience, or master’s degree with 3-5 years of professional research experience, or 7+ years of professional research experience
- Work samples that showcase your research experience and approach
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see
Hoboken, New Jersey US-10279:The annual salary range for this position is $108,000.00-$216,000.00 San Bruno, California US-08848:The annual salary range for this position is $117,000.00-$234,000.00 Bentonville, Arkansas US-09401:The annual salary range for this position is $90,000.00-$180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock
Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years’ experience in market research, business analysis, UX design research, or related area.
Option 2: 5 years' experience in market research, business analysis, UX design research, or related area.
Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
221 River St, Hoboken, NJ 07030, United States of America