EY Senior Associate- Global Security Support 

India, Haryana, Gurugram 

648166144

Service Delivery

• Coordinate and collaborate with the Security and Travel Intelligence Center (STIC) team members in Gurgaon, Kochi, Manila and other stakeholders for seamless service delivery
• Assist in proactive monitoring activities for incident management and business continuity
• Participate in crisis management training and discussions as requested
• Collaborate with key personnel from functions such as Security, Technology, Facility and Admin, Talent team and other relevant teams
• Assist in the preparation of reports as necessary on tools like Power BI, advanced Excel etc. (situation report, risk assessments, test plans, etc.)
• Assist global leaders in response and recovery activities during business interruption events
• High availability required due to nature of role
• Perform other duties, as assigned

To qualify for the role, you must have

• Total work Experience of 4 to 5 years with hands on experience
• Prior experience of working in a contact center is preferred.
• Master’s degree from a reputed college
• Exhibits flexibility and self-confidence
• Excellent verbal and written communication skills.
• Self-starter with attention to detail
• Effective organization and prioritization skills
• Ability to maintain accurate and confidential records and information
• Data analysis, data representation and dashboard reporting
• Strong logical and reasoning skills
• Strong MS Excel, Word and PowerPoint

Ideally, you’ll also have

• Candidate should be willing to work in a multi-shift 24 x 7 environment
• Candidate should be willing to work in a flexible week off setup

Technologies and Tools

• Experience in MS office suites like Microsoft 365, MS excel, PowerPoint

What you can look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• A team which has its foundation in the core values of trust, respect and teaming. The team which focuses on supporting its colleagues to excel in their respective domains and provides avenues to help acquire and demonstrate new skills.
• Opportunities to work with Global Executive risk management teams on strengthening and monitoring compliance framework

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.