Microsoft Principal Product Manager 

United States 

647445114

and Sovereign

requirement to lead the Azure Government and International Sovereign Support Product Management Team.model for our US Government andsovereign cloudsThis includes scalingwhite glove support programs that are currently offered for Azure’ss across Government and Sovereign environments.

Required/Minimum Qualifications

• Bachelor's Degree AND 8+ years experience in product/service/
  product/service/project/programmanagement or software development
• • OR equivalent experience.
• 4+ years people management experience.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification:This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers, and is subject to certain citizenship-based restrictions whererequiredorpermittedby applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.

Preferred Qualifications:

• Bachelor's Degree AND 10+ years’ experience in Product/service/project/program management or software development
  o OR equivalent experience.
• 6+ years people management experience.
• Proven experience building and/or delivering support, or customer engineering programs at scale for Government customers and/or Sovereign customers or partners.
• Experience working with global teams across geographies and organizational boundaries.
• Familiarity with support industry standards and offerings, especially for US Government and international sovereign customers.
• The candidate for this role would have experience working with government agencies and should be familiar with the organizational makeup, core missions, and government information technology environments.
• Experience with data handling and compliance standards for Federal, State and Local government customers is a plus.
• Experience building product support teams or working closely with support delivery teams is a plus.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

and Product Management

• Provide direct and indirect leadership, engaging with organizational leaders to influence, develop and drive support strategiesfor Azure US Government andinternationalsovereign clouds.
• Partner with senior stakeholders across Azure ProductEngineering, CustomerSupport,Field,tooling development teams,and other units to innovate and meet customer needs.
• We currently offerpremiumwhite-glovesupport offeringfor our top, strategic Azure commercial customers as a paid offering. Scale this sought-afterwhite glove supportofferingacross Government and Sovereignsupport, partnering withsupport deliveryand Offers team.
• Assimilate insightsfrom multiple dashboards anddatasources to analyze support data, customer signals, market direction, andcompetitors'strategy to support investments and strategic direction.
• Oversee the execution of support programs, ensuring alignment with Azure’s strategic goals.
• Partner with Government and Sovereign Cloud Support Delivery Leadersand Managerstooptimizeand evolve support operations
• Manage project planning, risk mitigation, and communication for support delivery.
• Foster a culture of collaboration, accountability, and customer-centricitythe team and across organizational boundaries.
• Build the team’s Objectives Key Results (OKRs),drive semester planning process and partnerwith engineering teams to prioritize requirementsfor the unique needs of US Gov clouds andInternationalSovereign clouds.

• Partner across organizational boundaries to buildand execute programs and initiatives aligned with strategic investments and OKRs.

Drive Support Experience Parityfor Sovereign and Government with Azure Commercial Offerings

• Identifytechnology, tooling and process gaps between Government and Sovereign clouds vs. Azure commercial,assimilate requirements,and partner with engineering teams to drive parity.
• Identify

People Management:

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Model: Live our culture; Embody our values; Practice our leadership principles.
• Coach: Define teamobjectivesand outcomes; Enable success across boundaries; Help the team adapt and learn.
• Care: Attract andretaingreat people; Knowevery employee’sindividual capability and aspiration; Invest in the growth of others

• product/program management skills witha track recordof delivering successful outcomes.
• Demonstrated ability to lead cross-functional teams.
• Effective collaboration, influence, and communication skills.
• Executive presence anddemonstratedability to build, extend andmaintainsenior client and partner relationships to meet current and future customer needs
• Ability to simplify and communicate complex concepts to executive leadership.
• Proven ability to excel in ambiguous environments and meet tight deadlines.
• Networking and interpersonal skills, with the ability to build rapport with leaders and personnel at all levels.

Embody our.