Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Manages key relationships – Work with engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs, further integration with recommendation engine, and drive results.
- Communicates effectively and often – Be vocal. Share strategy, roadmap, progress and insights broadly and systematically. Craft the narrative and cadence for different partner and stakeholder audiences.
- Be a center for knowledge – The candidate has deep curiosity about the digital product experience space and a desire to connect that curiosity and knowledge to the teams that can effect change.
- Be a Technical & Customer Problem Solver – Ask questions and define the problem and where our platform sits in the Chase ecosystem. Understand the technologies and approaches in use and those we should be using to drive our plans for the future for these technical products.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- A customer obsessed individual with the ability to build and maintain good, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear product delivery or technical requirements.
- Experience managing products for technical platforms and/or data-focused capabilities. Individual with good understanding of technologies including API, Microservices, Cassandra, Kafka, AWS, etc.
- Good team player and leader inspires action and performance of their team and builds credibility across the enterprise.
- Ability to translate disparate insights and data sources into clear, measurable, scalable features and deliverables.
- Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment. Good partnership, consulting, and influence skills
- Excellent written and presentation skills is required.
- Experience working in an Agile environment and with Agile project methodologies and tools including JIRA. Know how to navigate JIRA, create issues, and understand more advanced capabilities such as creating dashboards and complex queries using JQL, and you can direct your teams in how to use them.
- Minimum BA/BS degree required or relevant experience .
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Innovative and creative thinker; able to generate new ideas; forward-thinker; thought-leader.
- Experience working with teams located globally having a high degree of initiative and autonomy but be able to function successfully as part of a team (in person and virtual)
- Experience in testing frameworks and new ideas across industries that directly relate to banking or financial services.
- Flexibility and adaptability - able to quickly and smoothly change direction based upon stakeholder or management direction, while remaining extremely organized and following good time management
- Knowledge of Consumer, Lending and Investment Banking Business and products is a plus.