Ensure timely product delivery to meet customer requirements.
Act as the escalation point for critical supplier and customer issues for the assigned site/product suite.
Lead internal and customer meetings to present recovery plans, improvement projects, and long-term solutions to meet customer needs.
Deliver key ISC communications to the customer business team, program management teams, and customers.
Facilitate effective communication and coordination between customers, CBTs, and Hon functions.
Develop and execute improvement projects to enhance customer-facing performance metrics and surveys with suppliers and sites.
Develop and implement customer ramp-up plans, including internal rate readiness, staffing, training, tooling, and capital.
Execute the ISC strategy for sustainment program rate readiness.
Collaborate with ISC Operations Teams, ISC Materials Management, ISC Sourcing, AME, E&T, CSO, and other functional groups to address systemic issues and achieve target performance levels across the extended value stream.
Escalate issues as needed to site tiered accountability meetings to share VOC and drive site-level delivery and quality improvement plans.
YOU MUST HAVE
Minimum of 10 years experience in Engineering, Manufacturing, Program Management, Finance or Supply Chain
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.
WE VALUE
Bachelor’s Degree in Business, Finance, Engineering, or Supply Chain
Lean expert or black belt
Six Sigma Greenbelt certified
Diverse background including engineering, operations, quality, planning & customer-facing roles
Highly resourceful and results-oriented with a strong bias for action and keen sense of urgency
Strong leadership and influencing skills to drive results in a highly matrixed organization
Strong analytical and financial skills
Ability to think strategically and to scope tasks and influence goal achievement
Experience in developing and executing strategy and growth plans for new or modified products or applications
Effective coaching, mentoring, and influence skills
High energy level with can-do attitude, enjoy leading a high performing team
Demonstrate ability to communicate and build relationships with employees at all levels
Strong written/verbal communication skills in English
Demonstrated usage of change management techniques in a business environment
Proficiency in Microsoft Office applications
Additional Information
JOB ID: HRD257712
Category: Integrated Supply Chain
Location: 111 S 34th St.,Phoenix,Arizona,85034,United States
Exempt
Due to US export control laws, must be a US citizen, permanent resident or have protected status.