PayPal Compliance Investigations Analyst 

Ireland, Dublin 

64574317

The purpose of the Brand Risk Management program is to help protect the PayPal brand from risk arising from use of the platform for products and services that are illegal, subject to government regulation, restricted under card association regulations or banking partner contractsAs a Brand Risk Management Investigator, you will research, review, and investigate potential Acceptable Use Policy violations,including materials or services that are sexual in nature

• Our Team’s focus is to ensure our customers are adhering to PayPal’s Acceptable Use Policy and when in violation, preventing further use of the PayPal platform and reporting suspicious activity to the relevant authorities.
• We strive to be best in class investigators, constantly learning and developing our skills through best practice sharing and staying ahead of emerging money laundering trends and other criminal activities.
• We work as a team and collaborate closely with our partners in Global Financial Crimes SAR, Enhanced Due Diligence & HO&I, Executive Escalations as well as Legal as well as Global Investigations teams to serve our customers and community by providing a safe and secure financial services platform.
• We encourage self-development, promote great talent and recognize hard work and achievements and provide career growth opportunities.
• We understand each person is different and we praise ourselves in being a diverse and inclusive team, providing support and promoting wellness.

• Demonstrating the ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints with all levels of Global Compliance & Ethics leadership
• Interaction with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents to deliver comprehensive views on investigative and intelligence matters and represent reasoning of case disposition
  • Staying current with policy changes and seek ways to enhance current processes and controls

• Conduct thorough investigations into potential violations of the Acceptable Use Policy.
• Applying analytical techniques to complex information sets to make logical and effectively supported decisions and recommendations in relation to the suspicious activity on cases relevant for reporting to various regulators and/or OFAC. recommendations on cases for reporting to the Financial Crimes Enforcement Network (FinCEN) and/or OFAC. Such investigation decisions are critical to PayPal’s fiduciary responsibility under the Bank Secrecy Act (Anti-Money Laundering rules) to effectively monitor customer’s activities about detecting and reporting suspicious activity, including the predicate offences of money laundering and terrorist financing
  • Conducting an end-to-end and meticulous review of potential illegal or suspicious activity
  • Completing a time-sensitive and meticulous analysis of each instance of potential Anti-Money Laundering activity and/or suspicious financial activity across multiple jurisdictions and countries
  • Assessment of customer profiles and large amounts of data to ensure normal and expected activity, including Acceptable Use Policy adherence and Know Your Customer efforts

• Review and analyze user activities, reports, and complaints to identify policy breaches.

• Collaborate with cross-functional teams, including Customer Service, Account Managers, Legal, Suspicious Activity Reporting to ensure comprehensive investigations.
• Prepare detailed investigation reports and when required present findings to management.
• Recommend appropriate actions based on investigation outcomes, including warnings, account suspensions, or terminations.
• Stay updated on industry trends, regulatory changes, and best practices related to acceptable use policies.
• Assist in developing and updating internal policies and procedures to enhance compliance efforts.
• Provide training and guidance to other team members on investigation techniques and policyenforcement.Documentingfindings in narrative style format, in the manual and automated process case management system and prepare reports to management as required
• Regularly exercise good judgment and in making decisions or recommendations in relation to case investigations

• Bachelor’s degree in Finance, Legal, Criminal Justice or a comparable field, or equivalent work experience
• Minimum of 2 years’ experience conducting research and investigations related to Fraud, Anti-Money Laundering, Customer/Enhanced Due Diligence investigations or verifications
• Exceptional analytical and problem-solving skills, including the ability to evaluate and synthesize multiple data sources to form actionable recommendations.
• Strong written and verbal communication skills, including the ability to present complex findings clearly and effectively to diverse stakeholders.
• Ability to understand opposing points of view on highly complex issues
• Demonstrated ability to collaborate in cross-functional teams and manage competing priorities in high-stakes, fast-paced environments
• High level of professional judgment and discretion in dealing with sensitive and potentially harmful material.
• Drive for results and excellent problem-solving skills
• Experience in directing others and developing direct reports
• Fluency in English

Competencies:

• Drive for Results
• Problem Solving
• WrittenCommunications

Our Benefits:

Any general requests for consideration of your skills, please