Citi Group Card ThankYou Rewards Program Manager – Shop Points Strategic Partnerships 

United States, Delaware, Wilmington 

645416101

Responsibilities:

• Build overall strategy including overall relationship management with our Shop With Points/Pay With Points partners including numerous major national brands

• Manage day to day business interactions and tactical priorities with partners including but not restricted to campaign brainstorming, execution, expanding functionalities, marketing strategy and general operational issue resolution

• Lead platform initiatives that drive program growth from start to finish by working with partners and internal Citi teams such as product, tech, legal, and sourcing to improve the redemption journeys

• Develop decks and quarterly business reviews for existing partners and senior management updates by managing all aspects of strategy, performance, financials and capabilities management oversight

• Maintain a database of general performance, operational tracking, and marketing campaigns; provide redemption summaries and recommend themes for future campaigns and/or partnerships

• Work to secure and onboard new partnerships to expand the breath of our customer redemption opportunities

Qualifications:

• Bachelor's degree required
• Strong verbal and written communication skills, including presentation skills.
• Project management with the proven ability to develop project plans and drive a diverse group of stakeholders to identify and achieve milestones within deadlines.
• Superior organizational skills, with proven ability to successfully manage multiple, concurrent priorities in addition to strong judgment and critical thinking skills.
• Self-motivated with a passion for establishing and maintaining a culture of control within the business.
• Demonstrated relationship management skills with ability to deepen relationships, build partnerships, and influence a group of diverse stakeholders across the businesses and key functional support areas.
• Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business.
• Functional knowledge of the Credit Cards industry and applicable rules, regulations, and processes.
• Pragmatic problem-solver, forward thinker with independence of thought.

Anticipated Posting Close Date:

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