Amazon Network Deployment Edge Lead DCC Communities 

United States, New York, New York 

644980746

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
Your day job will include (but not limited to):
• Physical Requirements (all physical requirements may be done with reasonable accommodations).
• This position has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
• This role involves up to 60% travel, including some international travel. Candidate must be able to accommodate travel requirements.
• Installation and configuration of routers, switches and DWDM hardware.
• Troubleshoot fiber optic and copper cabling, network installations and configuration.
• Coordinating colocation remote hands for new capacity installations.
• Coordinating colocation remote hands and eyes for any network issues.
• Resolving colocation facility issues.
• Identify, coordinate, and remediate outside plant (OSP) connectivity issues.
• Participating in small to mid-size projects creating or expanding colocation sites.
• Building relationships with remote facilities to ensure swift response times to events.
• Performing site audits to ensure safety and quality meets AWS standards.
• Improving all operational processes within each site and/or cage.
• Updating AWS tools.
• Providing status updates to stakeholders via internal tools.
• Decommissioning of cabling and network hardware in collaboration with partner teams as needed.A day in the life
You are someone who is highly autonomous, very detail oriented and possesses very strong written & verbal communication skills. You will have previous hands on technical troubleshooting experience and a proven ability solving complex problems. You possess strong technical knowledge of fiber optics and networking equipment.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
As a Colocation Technician in AWS you will get to help build and maintain a Cloud Computing Infrastructure across a number of local and remote Edge locations in the Americas.The role involves some periods working independently from your team and requires the ability to drive change while maintaining excellent communication.

- Bachelor’s Degree (BA or BS) in computer science or management or equivalent experience
- 2+ years of Linux, UNIX administration, Network installation and configuration
- 2+ years triaging and repairing data center and colocation site fiber optic cabling/systems and network hardware

- Experience dealing with customers during problem resolution and operating efficiently under pressure as well as a proven ability to manage customer expectations and resolve conflicts that balance client and company needs.
- Understanding of distributed and service-oriented architectures as well as excellent knowledge of server hardware and Linux, UNIX administration.
- Copper/Fiber Optic Testing/Cabling Standards as well as Understanding of DWDM and TCP/IP networks.
- Proficiency with MS Office, MS Project, SQL as well as excellent prioritization and time management.
- 4+ years working in a data center operations environment.
- LEAN, Sigma and Operational Excellence knowledge and/or proficiency.