Citi Group Risk Control Hub Lead 

Philippines, Taguig 

643909570

Responsibilities:

This role’s primary responsibilities are:

• Directly manage approximately three reports, guiding their execution in support of team requirements as well as their personal development to achieve full potential in role and beyond
• Serve as a key member of the global team leadership, contributing both to the strategy and tactical maintenance / improvement of its people, data, tools, and processes
• Assist with global management of MCA monitoring and testing efforts, MCA Transformation and new testing requirements, Issue and Operational Risk Event mapping, control back-testing, Control and Monitoring design enhancements, and all related activities and reporting into system of records
• Assist in Global team efforts by prioritizing and effectively addressing any issues encountered through BAU activities
• Keep management aware of program requirements through continuous and open communication, by preparing and hosting working groups forums and identifying escalations
• Act as a key resource for business and action owners to advise and support on the effective control and/or monitoring design and implementation of key risk management and control remediations
• Maintain Assessment Units, Activities, Risks, Controls, and Monitorings (ARCMs) within the MCA / GRC tool in compliance with the Citi Operational Risk Policy, procedural requirements and monitoring methodologies
• Assess and leverage available reporting to identify trends, themes and areas requiring improved controls for stakeholders; ensure that emerging risks identified are socialized and mitigation strategies are in place, producing reports for use of the Countries/Products for quarterly/annual assessments
• Support management in the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution
• Apply solid understanding of risk management standards, and correct interpretation of policies' purpose, as a seasoned professional
• Assess and communicate any overlaps, conflicts, alignment to existing policies, standards and procedures.
• Provide progress update with check and challenge opportunity to IBR Leadership team over MCA transitions and transformation efforts
• Developing effective relationships with key stakeholders, and other related risk and control teams to help in making informed decisions.
• Ensures resource availability to meet the business goals and objectives through capacity analysis and planning.
• Conduct end-to-end reviews of ARCM deployments and applicability to ensure consistency across clusters, including gap identification and remediation.
• Create, implement and/or improve processes through efficiencies/automation.
• Be up to date with all policies and new regulations impacting the business and support the implementation in a timely manner.
• Analyze large data sets in Excel to generate regular and ad-hoc reporting for relevant forums which will be documented and presented to the business and Senior Management.
• Liaise with business and line control officers on any deficiencies or control gaps and ensure appropriate remedial actions are in place where deficiencies are identified.
• Document, implement and execute Corrective Action Plan (CAP) for management of control issues.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Engage and assist with additional workstreams, as required.
• Project Manage / lead initiatives, as required.

Aspiring candidates should have:

• 10+ years of relevant work experience in Risk in Compliance, Operational Risk, Legal or other control related function within a financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; previous experience managing staff; extensive experience in area of focus as well as working in / managing within a globally dispersed team
• Extensive experience directly managing personnel and teams
• Ability to deliver multiple action items simultaneously in a timely and effective manner
• Ability to articulate complex problems and solutions through concise and clear messaging – both verbal and in writing
• Good interpersonal and relationship management skills to be able to support multiple stakeholders with a ‘can do’ collaboration mentality
• Planning, project management and scheduling skills sufficient to be effective in prioritizing and meeting deadlines
• Demonstrated ability to work in a fast-paced business environment with a high degree of change and resilience
• Excellent working knowledge of Microsoft Office, SharePoint, and other database systems

What this role offers you

Aside from the competitive benefits that Citi already offers, this role will give you:

• The chance to lead a flexible team that values its people, encourages ownership of your work, wants to hear your ideas, values diversity and where you can feel confident that you can bring your whole self to work.
• The opportunity to learn about Citi’s growing key Risk and Control processes. Risk and Control is a growing focus area in Financial Services, and the growth in this area across Citi is rapid.
• Career development prospects as the team grows in the coming years – we are creating a sustainable team with career pathways for those who demonstrate their contribution to our success.

Time Type:

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