This role will partner with key stakeholders in HR - Total Rewards, Recruiting, Talent Management, HR Business Partners, HR Operations, and partners in IT, as we transform the way Airbnb’s global workforce is managed and the technology that enables it
Proactively recommend changes and solutions to address business challenges, and implement these solutions with partnership from the accountable stakeholders
Work with business owners to solicit requirements and create documentation for enhancements, projects and initiatives
Collaborate with business partners to document HR Systems processes flows & requirements (e.g. Compensation, Benefits, Time Off) in preparation for periodic business system evaluations, and lead RFP processes including coordination with vendors
Support and configure Workday HCM with subject matter expertise.
Complete testing to ensure enhancements and projects meet business requirements and are free of defects; create test plans and test cases, perform system and end-to-end testing
Configure, audit, and troubleshoot Workday. Proactively address issues in order to minimize disruptions to Airbnb’s use of Workday.
Demonstrate creative ways to deliver solutions that may suggest People & Process changes for our business, without relying solely on Systems solutions to solve business problems.
Support operational tasks including, but not limited to: Triage ticket intake for the HR Systems team, manage operational support vendor(s) in resolving open items, participate in rotational ownership of leading Workday updates.
Drive accountability with business sponsors of specific projects for executing effective change management, and training on new functionality to ensure highest levels of adoption.
Partner with technical counterparts on identifying suggested/required integrations that support automation of data flows
Educate HR subject matter experts on Workday development methodology (iterative and agile)
Your Expertise:
8+ years of experience in an HRIS Business Systems Analyst role
5+ years of experience supporting Workday HCM with comprehensive knowledge of Workday compensation setup for a global workforce
Solid understanding a broad range of HR disciplines and corresponding system functionality
Experience with reporting tools and security configuration
Must be proactive, self-directed, an expert multi-tasker and have good project management skills
Must be a strong collaborator with excellent written and verbal communication skills
Proven ability to deal with sensitive and confidential data
Experience in HCM and ERP systems project/implementation work
Ability to work under tight deadlines managing multiple tasks
Proven demonstration of problem solving/ analysis skills to solve various stakeholder issues or process changes
Demonstrated ability to operate independently with direction from senior team members
Ability to gain knowledge of client policies and procedures and ability to provide advice and counsel
Ability to identify process improvement areas
Ability to refine processing procedures based on "big picture" and best practice understanding
Understanding of other in scope related service areas desired (e.g. compensation, benefits, payroll)
Ability to navigate and learn multiple systems
Demonstrated ability to write client business requirement documents