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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This is a Sr. Technical Infrastructure Program Manager (TIPM)-level role responsible for leading government region and non-standard infrastructure long-range strategy and supply planning initiatives. With a foot in both new region and region scaling planning initiatives, you will work with Global Program Leads and local supply solutions and capacity scaling teams around the world to develop and implement a robust strategy and capacity scaling plan to meet the infrastructure capacity needs of multiple AWS services.Within this role, a successful Candidate will lead a geographically dispersed team of TIPMs, Program Managers, and Business Analysts to manage the capacity planning program of record (0 -13 years) for multiple Amazon Dedicated Cloud regions; lead infrastructure supply planning for non-standard programs; manage the long- and short-range strategy and execution of a global archival storage hardware deployment program; and lead development and maintenance of data resources and tools essential for effective and efficient business operations in the ADC-NS space. You will work across the entire AWS Organization to align on both short- and long-range demand plans for data center capacity and the infrastructure response through the acquisition of space and power. You will oversee the forecasting process which establishes capacity plans and work across AWS to manage strategic execution. You will lead modeling and scenario analysis efforts and make data-driven recommendations that inform capacity and capital expenditure decisions. You will partner with key stakeholders to bridge changes in demand, address short- and long-term capacity constraints, and write supporting documentation for capital expenditures. You will drive accountability across the infrastructure organization and develop mechanisms to monitor and escalate against the health of the infrastructure business to executive leadership.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance.Key job responsibilities
• Ensure the continuous professional growth and performance improvement of your team
• Lead development and execution of global supply planning strategies for government and multiple non-standard infrastructure programs
• Work with regional capacity supply teams and design and field engineering teams to facilitate site selection and qualification as well as inform build planning and execution activities
• Develop data-driven business cases for first-time region deployments and long-term scaling strategies and supply solves
• Coordinate project activities with other relevant projects to gain both cost and execution efficiencies
• Solve problems and remove blockers to timely capacity delivery
• Identify opportunities to invent and simplify processes, identifying business risks and implementing resolutions and scalable mechanisms
• Communicate ideas to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives
• Determine process health metrics and key performance indicators and develop data visualization reports illustrating process health
• Identify process improvement opportunities and gather user requirements with key internal customers
• Develop and implement scalable, data-driven process improvement/automated solutions
• Develop standard operating procedures, change/communication plans, and project/program-level status updates
• Drive adoption with internal customers through effective change management.
• Remain flexible to changing priorities and open to new ideas
• Keep the customer experience as the primary focusA day in the life
Program planning
- Enhance abilities to assess and deal with capacity demand and delivery over a 0-13 year program of record for ADC AMER regions
- Identify and pursue opportunities to critically analyze and deliver capacity within constrained environments. This information is not readily available within AWS systems or tools. Therefore, requires development of strategy
- Critically analyze and prepare information used by senior leaders for region planning guidance
- Recurring status update or topic-focused meetings- Strategy discussions and problem solving
- Quick-turn document development and/or reviewEmployee development and management:- Goal development and monitoring/assessments/refinement
- Strategy and product refinement
- Provide mentoring and coaching
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• 7+ years of program management and/or capacity planning, production planning, operations planning, or inventory planning experience (e.g. forecasting, planning, optimization, etc.)
• 5+ years building and managing high-performing teams consisting of both junior and seasoned professionals
• BA/BS degree (Preferably in Physics, Economics, Business, or Mathematics, however non-technical degrees will definitely be considered), or 10+ years of commensurate Program management/Capacity planning/Production planning/Operations planning experience.
• MBA or equivalent Master’s degree
• Demonstrated ability to systematically drive professional growth within your teams
• Demonstrated ability to build and convey compelling value propositions at an executive level.
• Demonstrated project management skills, including managing multiple projects or programs at once in a fast-paced, deadline-driven environment
• Experience developing quantitative and qualitative analysis and metrics to solve business problems
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