Uber Sr Manager Global Onboarding 

United States, West Virginia 

6425924

What You'll Do

• Bring a world-class and data-driven vision in how we engage and connect with our employees throughout the onboarding and employee lifecycle process by leveraging modern approaches in our remote/hybrid working environment
• Own and optimize the end-to-end onboarding stage of the employee life cycle - including employee activation, orientation, and engagement to enable new joiners to become productive and connected to drive Uber’s business results
• Lead a multi-functional team that oversees the entire global onboarding experience, including New Hire Orientation, Uberversity, Values workshops and other new-employee experiences
• Define and measure success metrics to ensure strong ROI
• Support the Uber-wide implementation of a new digital onboarding solution, leveraging Uber-internal enterprise systems (incl. ServiceNow, Workday).
• Partner closely with Business Leaders, Legal & Compliance and our People and Places teams (HR, People Tech, Operations) to reimagine and craft the entire onboarding experience with a focus on new hire engagement, long-term retention, and thoughtful integration of Uber’s mission and values into each touchpoint
• Collaborate with the Executive onboarding and development teams to ensure a cohesive strategy for onboarding nUbers at all levels
• Collaborate with regional and functional leaders to drive alignment towards a globalized program vision while still meeting regional and functional needs, and influence coordinated cross-functional prioritization of program initiatives.
• Clearly define roles, responsibilities and hand-offs amongst the broader team of stakeholders that play a part in employee onboarding, including Recruiters and Hiring Managers, and ensure all partners understand their role
• Continuously mentor, develop and grow the onboarding team. Set a high bar for the team to think boldly and creatively then funnel that energy into concrete processes and execution plans
• Ensure cross-functional collaboration and partnership in evolving existing support model to address issues quickly and effectively and to ensure a smooth and seamless onboarding experience
• Streamline and simplify communications across the entire onboarding lifecycle for all personas and partnering stakeholders (e.g. new hires, managers, operations agents, functional learning teams, etc.)
• Influence enhancements of existing pre-boarding onboarding tools and processes; introduce innovation and automation into the onboarding process where possible, anchoring in human-centered design principles.

Basic Qualifications

• 7+ years of total professional experience
• 4+ years people management experience

Preferred Qualifications

• Proven experience in a global L&D, HR, Talent, and/or Operations role
• An understanding of adult learning theories and experience within a global learning and development role
• Ability to interact, influence and partner with senior leaders across multiple functions (Business, Technology, Legal, HR, etc.)
• Deep understanding of the employee lifecycle and how to maximize the time from pre-hire through 90 days of a new-hire’s experience
• Previous experience leading onboarding for a global company
• Previous experience managing multiple stakeholders with increasing influence and responsibility, preferably leading others

For San Francisco, CA-based roles: The base salary range for this role is USD$174,000 per year - USD$193,500 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .