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Job Summary:
Job Responsibilities
• Authenticate requests/ perform due diligence prior to processing the request as per the documented procedure
• Open customer records in appropriate branches and systems, ensuring correct linkages and downstream impact.
• Ensure 100% accuracy in Confirmation recipients and SSIs Maintenance on the systems as per procedures with zero tolerance related to client data breaches.
• Present innovative ideas and demonstrate ability to implement under supervision of managers and stakeholders
• Ability to partner and work seamlessly in collaborative manner
• Support team and peers to achieve team objectives and goals
• Maintaining account mapping between the various systems.
• Data analysis / research and remediation function based on assignments.
• Ensure the procedural guidelines are followed
• Maintenance of Standard Operating Procedures SOPs. MIS report as required and accurate volumes / productivity.
Required qualifications, capabilities, and skills
• Minimum 3 years of related experience
• Knowledge of Digital Tools such as Alteryx, Tableau, UI Path
• Effective communication skills
• Attention to Details and optimal accuracy rate in processing critical request.
• Ability to understand bespoke activities and report accordingly
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