US Bank Technical Comms Cnslt Category Technology & 

United States, Minnesota 

641322408

Job Description

U.S. Bank is seeking an effective Technical Communications Consultant with solid analysis experience and technical acumen to contribute toward the success of our technology initiatives. Provides technical communication guidance, services, and support to information delivery solutions, knowledge management systems, and communication strategies. Offers communication services; writing, editing, analysis, and planning. Reviews, analyzes, edits, and enhances existing business and technical documentation, web-pages and other communications media for effectiveness, clarity, and accuracy. Provides analysis and communication services to process improvement and change initiatives and applies relevant quality, regulatory standards, and best practices. Provides analysis to requirements gathering and project planning; actively contributes to complex technical communications and other projects. Interfaces with wide range of personnel, including stakeholders, business line representatives, and technical subject-matter experts. Provides design consultation, implementation support, and content management services to documentation repositories and knowledge management systems. Participates in conversion of existing documentation to alternative delivery media. Contributes to design and implementation of communication solutions to meet/exceed clients' information delivery needs, including website design, and development. Provides expert analysis and communication services to process improvement and change initiatives. Researches and applies relevant quality and regulatory standards. Applies industry best practices and standards to ensure high quality deliverables.

Basic Qualifications

-Bachelor's degree or equivalent work experience

-At least 4 years experience with technical communication guidance, services, and support to information delivery solutions, knowledge management systems, and communication strategies.

Preferred Skills/Experience

-Repository tools including applications Salesforce, SharePoint, Microsoft Suite

-Content management

-Understanding Credit, Agency, Secondary Markets, and Risk Management

-Requirements analysis

-Technical writing/documentation

-Document management

*Note: This role will be required to sit in an U.S. Bank Hub location a min. of 3 days a week.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $69,360.00 - $81,600.00 - $89,760.00 Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.