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Dell Senior Project Manager Professional Services Saudi National 
Saudi Arabia, Riyadh Region, Riyadh 
641061357

27.06.2024

As a Senior Project Manager, you will supervise the entire project life cycle from initiation to completion to maintain customer fulfillment, mediating between internal team members and external parties while ensuring the project delivery is completed in the most efficient way.
You will:

  • Deliver complex, high-risk projects, prepare detailed project plan, coordinates project activities and deliver against the statements of work (SOW). Prepares, maintains and submits clear and concise activity progress reports and time recording/management reports to customers, management and sales

  • Ensures system-based project closure, controls financial compliance and provides input for weekly revenue forecast, and ultimately driving customer satisfaction in order to achieve exceptional customer experience

  • Ensure management awareness of potential issues or customer escalations and be the single point of contact during the project for all aspects of the engagement, ensuring transparency by regularly communicating project status to the project team and customer

  • Secure quality assurance, delivering projects to scope, budget and timeline as agreed with the customer. Build strong, dynamic relationships through communications with customers, management, sales and delivery personnel

  • Articulate the full value of Dell Solutions and Dell Services business benefits to customers, identifying future business opportunities. Guide the team during the project lifecycle and provide direction to project workstreams


Essential Requirements

  • 6 to 8 years of professional experience

  • Proven ability to work both independently and within a team environment

  • Strong technical aptitude, with proficiency and knowledge of hardware, software and operating systems environments

  • Self-motivated with strong ownership and accountability

  • Refined customer service, communication, problem solving, negotiating, planning and organizational skills

Desirable Requirements

  • Bachelors degree

  • Recognized project management certification