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As a Technical Program Manager (TPM) in the Digital and Emerging Payments (part of IESP) organization, you will play a crucial role in translating goals into actionable plans and implementing efficient operational processes. You'll drive project schedules from design to production launch - anticipating bottlenecks, balancing business needs with technical constraints, and providing clear updates. You will lead and coordinate efforts between front-end and back-end teams to develop optimal solutions for engineers around the world. Working collaboratively across teams, your responsibilities will include defining mechanisms, processes, executing projects and implementing change strategies. You will also be responsible for building optimal processes by collaborating with leadership team members to execute strategic initiatives across marketing campaign management and workflow automation. Overall, your expertise will drive strategic alignment, process efficiency, and successful project outcomes within our organization.Key job responsibilities- Build project plans by working backwards, set milestones, establish mechanisms, and bring the right people together to solve technical problems and ensure successful delivery.
- Understand the architecture of the systems you work with (e.g., workflows, APIs, design limitations, and maintenance requirements).
- Communicate ideas effectively, both verbally and in writing, to all types of audiences including Directors and VPs. This includes writing emails, documents, and hotly debated topics for senior leaders.
- Lead the resolution of contentious issues, drive escalations, identify and mitigate risks for project delivery, and ensure regular status reporting.Mentorship& Career Growth
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
- 5+ years of technical program management working directly with software engineering teams experience
- 5+ years of technical product or program management experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
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