In your role as a Product Specialist (f/m/d), you will work on pillars of the Product Insights & Experience (PI&X) with primary focus on “Experience Data Insights”. As a Product Specialist (f/m/d) you will be working closely together with inside and outside stakeholders of the unit. Your main stakeholders will be S/4HANA Public Cloud Line of Business Product Management and analytics specialists. This role is to the largest inbound focused and includes following main tasks:
- Define, prioritize and execute use-cases with Product Management and other stakeholders along various dimensions such as Management, Portfolio planning, Engineering
- Influence the product strategy, steer product definition and prioritisation with data-driven insights to maximize business value to SAP Customers
- Collaborate with Product Management to learn about customer needs, feedback and experience trends
- Ensure knowledge transfer to internal & external stakeholders across all functions of a business e.g. showcasing value to communities
- Closely monitor qualitative insights supported by in depth root cause analysis
- Contribute to a product experience community for best practice sharing
- Develop concepts for dashboards & data visualisations for Experience Data Insights
- Build, outsource, maintain reporting vehicles for PI&E of S/4HANA Public Cloud – along use-cases & personas
- Enable both standardized as well as self-service reporting assets for the respective user groups with focus on Experience Data Insights
- Be accountable for the successful deliverables: scope, quality and time
- Deliver results and actionable data with enthusiasm and per commitment
What you bring
- Bachelor´s degree in Business Administraton / IT / Business or similar (Master’s is a plus)
- Prior experience (internship, working student, job) within a product unit in PM / DEV role and / or Corporate Steering functions (e.g. Finance, Portfolio, Strategy)
- Some experience in reporting vehicles (building SAC Dashboards is a plus)
- High interest and basic knowledge in topics like usage, product experience and data-driven insights to action, data-driven product steering
- Basic understanding of SAP´s strategy and the solution S/4HANA Public Cloud
- Analytical and problem-solving mind-set with open minded and proactive can-do attitude
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