JPMorgan Trade Support Analyst 

Philippines, Quezon City 

640183412

As a Trading Services Analyst in Asset and Wealth Management group, you'll serve as a vital resource for the front office and client-facing stakeholders. You'll act as the liaison between the business, technology, control partners, and operations. Your role includes the investigation of inquiries, monitoring trade execution flows, trade reconciliations, and the fundamental understanding of our trading platforms and systems. You must be able to provide and communicate solutions (in person, by phone, and by email) in a fast-paced, high-pressure environment.

Job responsibilities:

• Provide end-to-end trade flow support across all product channels globally
• Monitor ongoing support needs to address changes and gaps
• Drive continuous improvement efforts, while reducing risk across all touch-points in the trade path
• Ensure the accurate and timely escalation and resolution of all inquiries
• Address ad hoc queries from operations, technology, and the front office
• Facilitate training for new application users
• Work with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/products

Required qualifications, capabilities, and skills:

• At least 2 years of financial industry experience
• Bachelor’s degree graduate
• Has In-depth knowledge of Excel, PowerPoint, and Internet technologies
• Highly disciplined, a self-starter, and the ability to execute on assignments independently
• A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
• Has keen attention to detail with superior written, verbal, and problem-solving skills
• Excellent organizational and time management skills
• Has the ability to communicate with all levels within the Line of Business
• Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required