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Amazon Mgr Business Intelligence Engineering WWGS United States, Texas, Austin 639865271
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About the Role:Key job responsibilities
1. Lead and develop a high-performing team of analysts and data engineers, ensuring technical proficiency and operational excellence.
2. Oversee the delivery of timely, accurate reporting and analytics to internal and external stakeholders, including proactive trend monitoring and data governance.
3. Partner with Major Incident Management, Problem Management, Tech Support, Retail, and Supply Chain Support and Engineering teams to drive data-centric improvements.
4. Define and implement data stack and operating data governance models across the team.
5. Develop and implement strategies to continuously improve data quality, metrics, and analytical processes.7. Serve as a senior technical resource for complex analytics projects and data science challenges.
8. Collaborate with senior Technology leadership to innovate solution strategies and contribute to departmental strategy development.
9. Present project progress, insights, and recommendations to senior leadership effectively.Required Skills and Experience:
- Bachelor's degree in a technical field with 7-10 years of relevant experience, or equivalent combination of education and experience
- Advanced proficiency in data visualization tools, particularly ServiceNow Platform Analytics and QuickSight (5+ years experience)- Experience with scripting languages (R or Python preferred) and Splunk
- Expert-level Excel skills
- Excellent communication and presentation skills, with the ability to engage stakeholders at all levelsPreferred Qualifications:
- Experience in retail or supply chain analytics
- Familiarity with machine learning and advanced statistical techniques
- Bachelor's degree in a technical field with 7-10 years of relevant experience, or equivalent combination of education and experience
- Advanced proficiency in data visualization tools, particularly ServiceNow Platform Analytics and QuickSight (5+ years experience)
- Strong understanding of ServiceNow and Amazon tooling
- Experience with scripting languages (R or Python preferred) and Splunk
- Expert-level Excel skills
- Proven track record in developing and motivating team members
- Strong business acumen and ability to translate complex data into actionable insights
- Excellent communication and presentation skills, with the ability to engage stakeholders at all levels
PREFERRED QUALIFICATIONS
- Experience in retail or supply chain analytics
- Familiarity with machine learning and advanced statistical techniques
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