In this role, you will:
- Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
- Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
- Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
- Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
- Prioritize work and provide day-to-day leadership to team
- Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
- 6+ years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.