SAP Technology Services Consultant SM 

Mexico, Nuevo León 

638784926

The Role:

As an I
T Technology Consultant, you will be responsible for:

• Handling Incidents, Alerts, and Service Requests • Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.

• Planning, setup, implementation, and operation of SAP technologies, achieving ambitious SLAs

• Conceptual design, configuration, and administration of server landscapes with a focus on Linux Operating systems

• Troubleshooting and resolving any Database relevant issues that impact the customer’s business

• Managing daily operations ensuring high availability • Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team • Coordination with international teams in global projects/crisis handling/de-escalation initiatives

• While cross-trained in all topic areas (Basis/application, OS and Database), you’ll specialize in one of these areas and own incidents and service requests closure end-to-end

Role Requirements:

• BE / BTech / MCA from a reputable institute

• 7 to 9 years of work experience as Database Administrator in Global Operations team primarily on SAP HANA and ASE Database Platforms.

• 5 to 7 years of work experience as a Database Administrator in a Global Operations team primarily on any of the most commercial RDBMS (Oracle, MS SQL Server, DB2 etc.)

• Exposure to the automation tools /scripting or processes.

• DB installations and upgrades, Planning, setup and implementation.

• DB Concept on Security, Backup and recovery strategies, System Copies, high availability and disaster recovery strategy, export-import and replication is a must.

• Organize / Structure day2day documentation.

• Willingness to take on-call duty/Weekend tasks.

• Basic knowledge of any Public Cloud Domains like Microsoft Azure, AWS and GCP

• Experience working in an international environment, being able to work effectively with international and virtual teams.

• Capable in technical documentation and creation of knowledge-based assets (KBAs).

• Ability to continuously acquire new knowledge proactively and independently.

• Analytical and solution-oriented thinking.

• Exposure to the ITIL framework Preferred but not mandatory:

• Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases

• Scripting experience - Any of Shell, Perl, Python, Go, or similar

• Working experience in Virtualization (XEN, VMware)

• Experience with OS monitoring

• Experience with at least one of the public cloud service providers (Microsoft Azure, Amazon Web Services, Google Cloud Platform)

What you get from us

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