JPMorgan Reference Data Product Operations Lead 

United States, New Jersey, Jersey City 

636484705

Job Responsibilities :

• Develop, standardize and maintain operations & support models for RDPS products including Enterprise Product and Service (EPS) taxonomy, Reference Data Hosting Platform (RDHP) & ESG Data Central.
• Provide L1 support, L2 – L3 escalations, user to tech liaison
• Coordinate user testing, sign-off and deployment communication
• Own and conduct annual certification processes such as validating data ownership and entitlements
• Facilitate EPS stakeholder forums to manage decisions on product strategies and hierarchy maintenance
• Facilitate weekly meetings, issue tracking & remediation and root cause analysis review with technology and business partners
• Maintain reference data product user guide, Op Model documentation, SNOW entitlements
• Manage Enterprise Product and Service (EPS) taxonomy daily operational activities to ensure proper governance and execution of hierarchy maintenance and product mapping decisions
• Other PO administration functions such as project intake process management as defined

Required qualifications, capabilities and skills :

• 3 - 5 years of experience within a financial services organization, exposure the financial master/reference data management a plus
• Prior experience with product support & operations management, metrics gathering and reporting
• Demonstrated ability to communicate information effectively, both written and verbal
• Excellent interpersonal, collaboration, and problem-solving skills
• A team player and adaptable to changing environment
• Strong documentation, reporting and analytical skills
• High level of proficiency with spreadsheets and presentation software (Excel, PowerPoint, Pivot tables, V-lookup, MS Visio)

Preferred qualifications, capabilities and skills :

• Independently lead and drive initiatives to completion and manage risks/issues
• Prior team leadership experience
• Solid technical background with understanding and/or hands-on experience in agile software product development
• Strong business Product Owner experience
• Attention to detail and ability to work independently
• Ability to perform in a fast-paced environment with tight deadlines