Truist Relationship Banker Senior - Ruckersville 

United States, Virginia 

636453159

Regular or Temporary:

English (Required)

1st shift (United States of America)

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Is proficient on the account analysis system, including its features, functions, processes and procedures.
2. Process service requests and complete daily work flow activities timely and accurately following departmental procedures and guidelines.
3. Analyze requests and develop logical plan for implementation.
4. Make corrections to errors or discrepancies found online or on system reports.
5. Review and/or initiate general ledger and monetary entries and ensure proper posting.
6. Support billing validation prior to statement files being produced by reviewing and making necessary corrections.
7. Prioritize requests and manage workload daily.
8. Maintain an orderly filing system for correspondence, records, and reports for efficient retrieval of information according to policy and procedures.
9. Understand department policy and procedures, impact of system updates and keep documentation up-to-date.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High school diploma or equivalent education, training, and work-related experience.
2. Two or more years in Treasury Solutions, bank operations, or other related industry experience.
3. Experience with billing systems and related processes
4. Ability to make responsible decisions and use sound judgment in daily workflow activities
5. Ability to work independently and manage multiple time-sensitive work activities in a sometimes high pressure environment.
6. Ability to work in a team environment
7. Strong analytical and critical thinking skills to effectively evaluate information, understand details and develop logical resolutions and decisions
8. Diligent, flexible, and detail-oriented, with excellent organizational skills.
9. Strong verbal and written communication skills.
10. Ability to work independently and manage time effectively
11. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications:

1. Degrees/education in Finance, Accounting, Business, or other related field
2. Good working knowledge of branch and banking system structure and processes, related to commercial/corporate markets
3. Training, certifications, or additional education related to Treasury Management and/or banking operations

Other Job Requirements / Working Conditions

þ Sitting (if checked, indicate frequency)

þ Standing (if checked, indicate frequency)

þ Walking (if checked, indicate frequency)

Up to 10 lbs.

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

þ Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

þ Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

þ Travel