Red hat Principal Software Engineer - Site Reliability 

India, Karnataka, Bengaluru 

636236173

What you will do

• Manage, deploy, and operate cloud solutions at scale using the principles of Site Reliability Engineering

• Participate in the design and development of new features to enable OpenShift 'as-a-service' across multiple public clouds

• Design and write automation software to provision, upgrade, monitor, and heal a large global fleet of OpenShift clusters deployed across multiple public clouds

• Identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions

• Interact with multiple teams within Red Hat and with the open source community to contribute to both the upstream and downstream projects to deliver functionality

• Participate in product release cycles, deploying code to integration, staging and production environments, integrating with CI/CD tooling, monitoring and change management

• Perform software updates, peer code reviews, testing, and CVE analysis; respond to security threats

• Interact with automated monitoring and healing infrastructure to ensure healthy environments

• Provide engineering support to Red Hat's global technical support team to resolve customer issues

• Help and develop peers through knowledge sharing, mentoring and collaboration

• Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes and remediating problems in our environment

• Participate in a follow-the-sun on-call rotation

What you will bring

• 10+ years software engineering experience using object-oriented languages; golang is preferred

• 5+ years experience managing Linux-based systems in a public cloud such as AWS, GCP, or Azure

• 5+ years experience with enterprise systems monitoring; knowledge of Prometheus is preferred

• 5+ years experience with enterprise configuration management such as Ansible, Puppet, or Chef

• 3+ years experience delivering hosted cloud services

• 1+ year experience with Kubernetes

• 1+ year experience with containers on Linux

• Superior communications skills and experience working directly with and presenting to customers

• Ability to quickly learn new technologies and follow industry trends

• Demonstrated ability to quickly and accurately troubleshoot systems issues

• Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP