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Uber Account Manager 
United States, West Virginia 
635217023

09.04.2025
About the Role

This is a high-impact, client-facing role that blends
relationship management, strategic consulting, and sales execution. You’ll own a book of business and work cross-functionally to drive results, ensure operational excellence, and maximize value for our merchant partners.

If you're passionate about building strong partnerships, consulting with business owners, and using data to unlock growth—you’ll love what we’re building here.

What You’ll Do
  • Manage a portfolio of restaurant partners , helping them succeed and grow on the Uber Eats platform

  • Build strong, ongoing relationships through regular communication—via email, phone, and in-person visits

  • Upsell marketing products (like ads and promotions) to drive visibility, orders, and business impact

  • Identify growth opportunities , optimize merchant operations, and collaborate on strategic goals

  • Track KPIs and performance metrics , turning insights into action plans

  • Partner with Sales and Ops teams to support merchant needs and resolve issues

  • Share feedback and learnings to help shape scalable best practices and processes

  • Onboard and train merchants on platform tools, new features, and promotions

  • Be a proud ambassador of Uber Eats’ brand, product, and mission

What You’ll Need
  • 3+ years of experience in account management, sales, operations, or a similar client-facing role

  • Comfort working with data and tools like Excel, Google Sheets, Tableau, or Python

  • Excellent communication, problem-solving, and organizational skills

  • A collaborative mindset and bias for action in fast-paced environments

Preferred Qualifications
  • Proven success in upselling marketing or promotional products

  • Ability to communicate data-driven insights through visuals and clear storytelling

  • Experience working in e-commerce, tech, or marketplace environments

  • Confidence in cold outreach and pipeline generation strategies

  • Detail-oriented and passionate about delivering top-tier customer experiences

Apply now and let’s grow together.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .