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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The position's responsibilities include scaling support of several data center locations including day to day assistance with capacity management. You will work closely with internal customers as well as external vendors to facilitate smooth project execution as directed by network scaling leadership and technical program managers.You will leverage your experience to support large scale, enterprise class datacenters as you work to drive the stability and supportability of our next-generation networks. As a Builder in this space you will work in a fast paced, collaborative environment requiring regular customer interaction and strong verbal and written communication skills. Additionally, it is expected that all members of the team contribute in the continued development and enhancement of operational procedures and that all are innovating on behalf of AWS.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- High school diploma or equivalent
- 3+ years of experience in an IT role or closely related field as well as 1+ year experience working in a data center or critical work environment, working with ticketing systems and or project tracking software as well as troubleshooting network & routing connectivity related issues, including troubleshooting of network device configurations and low level application interaction
- 1+ year experience working with 3rd party vendors, working in multi-stakeholder projects or programs as well as the ability to move and lift computer equipment up to 50 lbs
- 2+ years of experience with ethernet and IP networking, working in virtualized enterprise networking environments and working with IT best practice frameworks (ITIL, LEAN, AGILE)
- Strong verbal and written communication skills as well as the ability to show good judgment and instincts in decision-making.
- Ability to prioritize in a complex, fast-paced environment as well as ability to evaluate new technology; deploy and maintain new services.
- Organized self-starter with quantitative analytic abilities and proven problem-solving skills.
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