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Microsoft Senior Program Manager 
United States, Washington 
63285652

07.05.2024

Required/Minimum Qualifications

  • Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
    o OR equivalent experience.
  • 3+ years experience managing cross-functional and/or cross-team projects.
  • 2+ years experience working with Power BI.
  • 2+ years experience working in Data Science, Data Engineering and Data warehousing.

Other Requirements


Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications

  • Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development

    o OR equivalent experience.

  • 6+ years experience managing cross-functional and/or cross-team projects.

  • 1+ years experience reading and/or writing code (e.g., sample documentation, product demos).

  • Experience in analyzing, troubleshooting, and providing solutions for technical issues.
  • Customer-facing & presentation skills; have interpersonal and communication skills with the ability to explain complex technical issues to executives.
  • Knowledge with one or more of the following Microsoft Fabric services (level 200 or higher) - Synapse Data Science, Synapse Data Engineering, Data warehousing, Real-Time Analytics, Data Factory.
  • Experience working with Power BI (at least level 300-400 or equivalent certificates), DataMarts, Dataflows, Power Query, DAX.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until May 12, 2024.

Responsibilities

• Engage and provide advanced technical support and troubleshooting for top Microsoft Fabric customers; assisting customers and internal teams in resolving complex issues related to implementation, configuration and usage of MS Fabric workloads.
• Act as a expereinced Power BI; stay up-to-date with the latest features, functionalities and best practices.
• Investigate and diagnose escalated issues by analyzing logs, errors and system behavior, and work towards finding effective solutions or workarounds.
• Maintain and develop professional relationships with internal teams (i.e., Customer advisory team, and others).
• Collaborate with internal groups to identify and prioritize bug fixes, feature enhancements and performance optimizations and channel product feedback to relevant internal teams.
• Contribute to educating the customers and the community by participating in technical forums and developing self-help documentation and quick "How To" videos.

• Embody our and