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Citi Group Disaster Recovery Analyst 
Mexico, Mexico City 
632088057

30.07.2024

Responsibilities:

  • Resolve moderately complex problems/projects through analysis, technical experience, and precedents; provide analysis for more complex issues, escalating as appropriate
  • Participate in testing activities, including the creation and execution of basic test scripts and evaluating results for possible enhancements
  • Complete control activities (risk, self-assessment, COB, audit, etc.) and makes recommendations for enhancements
  • Collect and organize requirements for hardware acquisition and deployment activities
  • Gather, compile and synthesize information regarding technology processes or systems; create and prepare reports
  • Assist in systems implementation/enhancements and post implementation activities
  • Reach solutions through technical experience and precedents
  • Exchange ideas and information in a concise and clear manner
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 2-5 years of experience in a Technology Infrastructure role (education/professional) with demonstrated knowledge of operational process change and improvement
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Ability to communicate technical concepts to non-technical audience
  • Ability to work with virtual and in-person teams, and work under pressure or to a deadline


Education:

  • Bachelor’s/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Purpose:

The DOS program includes Data Center and Tech Room Site Level DOS Tests, quarterly and semi-annual Compliance DOS Tests, EUC Testing, and Volume Validation.

Key Responsibilities:

2+ Years of relevant Business Continuity experience
BS/BA Degree or compensating years of experience
Fully conversant with Business Continuity principles and procedures across all aspects of business planning and regulatory compliance
2+ Years of experience in Application Development or Infrastructure Development environment, including cloud and robotics environments.
2+ Years of experience in the Financial Industry
Knowledge of disaster recovery methodologies and technical testing strategies would be advantageous
Knowledge of Infrastructure and Data Center organization structure and processes.

Excellent communication skills will be required to work closely with a diverse number of TI and Business groups
Proven people / project management skills
Excellent Project Management skills
Appreciation of managing a discipline across a complex region, where local regulations need to apply
Proven ability in managing virtual teams, and remote staff


Qualifications:

Time Type:

Full time

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