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Citi Group Senior Process Engineer - C13 Hybrid 
Costa Rica 
63182717

09.08.2024

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Job Description

Responsibilities:

  • Function effectively within a multi-disciplinary engineering project team and ensure delivery of a process solution that meets the required outcomes and budget.
  • Assess innovation opportunities.
  • Identify new sources of growth, including new value propositions.
  • Optimize business and operating models.
  • Simplify organizational structures.
  • Create industrial-strength franchise processes.
  • Collaborate with business and function managers to identify significant opportunities for revenue growth and cost optimization.
  • Develop compelling executive presentations that recommend and persuade specific courses of action for decision makers.
  • Develop and maintain rigorous project plans and manage tactical project needs, including resource requirements, relationship management, and task management.
  • Develop and share best practices and lessons learned across the enterprise.
  • Performs other duties and functions as assigned.
  • Drive qualitative and quantitative analysis, addressing ambiguity in available data and input.
  • Formulate hypotheses and identify actionable insights that challenge the status quo.
  • Independently develop stand-alone portions of executive documents.
  • Effectively communicate complex concepts to senior executive audiences.
  • Build relationships with and influence senior stakeholders on path forward.
  • Manage small teams, including productivity and business resources, to achieve results.
  • Structure and execute own workstream; anticipate issues and put in place mitigation strategies; see dependencies and connectivity across workstreams.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 6-10 years experience in process engineering.
  • Critical thinking and problem solving skills.
  • Bias for action; track record of driving parts of large scale transformations and/or implementation of high-impact initiatives.
  • Well-versed in a range of problem solving approaches and capable of optimizing techniques to yield the best results.
  • Knowledge of the financial service industry and technology organizations.
  • Ability to travel a proportion of the time.
  • Advanced English
  • Bachelor’s/Universitydegree, Master’s degree preferred


Productivity (Consulting Strategic Review) VP ROLE DESCRIPTION:

The Vice President (C13) – Consulting Engagement Strategic Review is a critical role in Citi’s Productivity organization.

Citi Productivity increases engagement, empowerment and innovation so Citi can compete more effectively in a world of relentless technological, behavioral, and societal change.

The Vice President will operate within a relatively flat organization and work closely with senior leaders across the Firm while leading the day-to-day activities of expense management and related projects.

RESPONSIBILITIES:

  • Oversee and operate strategic business operations with specific focus on consulting strategy reviews ensuring processes run smoothly and efficiently with a limited level of direct supervision
  • Analyze supplier spend analytics, operational/performance metrics, cost financial analytics, save tracking/reporting, forecasting, and commodity segmentation efforts
  • Lead business processes independently and guide, instruct, manage, and execute strategic operations, including data intake, draft contracts review, approval obtainment, executed contract tracking, etc.
  • Drive the development of optimization opportunities and communicate to project sponsors and senior stakeholders to motivate them to take action
  • Provide assistance to sourcing teams and internal stakeholders from various businesses and functions with saves, spend, opportunity analytics and reporting
  • Optimize and design business and operating models, streamline organization structures, analyze, simplify, re-design, and rationalize process models, and design governance and policy programs as it specifically relates to review of consulting engagements
  • Manage engagement of key stakeholders and drive adoption of recommendations and solutions
  • Coordinate with senior business leaders to align the procurement strategy to the business and organizational objectives
  • Perform structured and ad-hoc business analytics and decision support for senior leaders through analyzing data and provide input to inform overall business strategy
  • Liaise with sourcing team, legal, internal stakeholders to ensure all audit guidelines are met and adherence to Citi process and procedures are met

QUALIFICATIONS:

  • Impeccable attention to details
  • Prior experience in managing workstreams and small project teams in structuring, coordination, and management of activities in creation of project artifacts
  • Exceptional written and verbal communications skills with experience influencing senior stakeholders
  • Mastery in the use of PowerPoint for development of project presentations and deliverables
  • Knowledge and experience in the financial services industry
  • Bachelor’s degree with high marks in an analytical field; Masters degree preferred

PREFERRED COMPETENCIES (some of the below):

  • Management consulting experience
  • Skilled in guiding, influencing, and convincing team members, colleagues, and stakeholders
  • Communications, training, and change management
  • Analysis plan and framework development and execution
  • Process analysis, rationalization, and design
  • Proficient in using operational tools (i.e., Smartsheet and SharePoint, etc.)

CHARACTERISTICS:

  • Possess a keen eye for detail, and great organizational skills
  • Strong ability to lead and influence without formal authority and limited level of direct supervision
  • Excellent ability to identify issues, structure and conduct analyses, organize findings, draw conclusions, identify next steps, and make recommendations independently
  • Expert in using PowerPoint to present analyses and communicate with a clear storyline
  • Applies a collaborative approach to working in teams and managing stakeholders
  • Communicates clearly, concisely, effectively, and impactfully in verbal and written communications
  • Excels working in environments characterized by ambiguity and change
  • Driven to help teams works effectively and collaboratively to produce analyses and deliverables
  • Passionate about improving employee and customer experience
  • Strong desire to engage executives, employees, and stakeholders to improve the organization
  • Takes the initiative to lead and drive work to conclusion with appropriate urgency
  • Detail-oriented and effective multi-tasker

Time Type:

Full time

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