Qualcomm Service Resilience Manager 

India, Karnataka, Bengaluru 

63041012

Job Area:

Information Technology Group, Information Technology Group > IT Project Management

Job Description: -

This role will be primarily aligned to the IT Service Resilience Management focus area. The IT Service Resilience Manager in this role will:

• Support the further development and maintenance of IT Service Resilience Management framework, including the maturity of the IT Service Resilience processes and the performance of IT service resilience technology analyses, facilitating the documentation and testing of IT service resilience plans, and enabling Qualcomm’s management to make strategic risk management decisions.

• Contribute to the maturation and management of the Resilience tool and its alignment with the needs of the Resilience program at Qualcomm.

• Work with IT and Business Leadership and IT Service Owners to assist with the identification, assessment, treatment and management of IT Service Resilience risks.

• Enable Qualcomm regulatory and compliance capabilities for BCDR requirements, such as ISO, IATF, Sarbanes-Oxley Act, local statutory audits, SOC 1/2, etc.

• Conduct vendor assessment for ITSR Prioritized vendors (Colo, SaaS, IaaS).

• Provide consultative IT Service Resilience services to partners within the IT organization and business partners.

• Act as an advisor to team leads in the IT Policy and IT Service Continuity domains.

• Produce reports allowing the IT Leadership visibility to the program accomplishments, challenges, upcoming activities, key risks and remediation plans.

Although this role is primarily focused around IT Service Resilience, there will be opportunities to work with and support other areas, including IT Compliance Management, IT Operations Risk Management, IT Policy Management and Cyber Risk programs.

• 5-7 years of relevant experience with BCDR programs, IT risk management, IT audit/internal audit, managing IT, business and technology projects.

• Excellent written and verbal communication skills. Proficient in MS Office, including strong Excel and PowerPoint skills, and knowledge of MS Project, Visio, SharePoint.

We would also like to see

• At least 3 years of BCDR experience in a Fortune 500 company preferred. Industry Certifications, such as CRISC, CISM, CISA.

• Experience with GRC Tools and IT frameworks such as COBIT, COSO, ISO 22301, ITIL.

Education Requirements

• Bachelor's, Business Administration and/or Information Technology, Finance, Business or related fields preferred.

Minimum Qualifications:

• 4+ years of Project Management-relevant work experience with a Bachelor's degree.

6+ years of Project Management-relevant work experience without a Bachelor’s degree.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.