Ops Support Senior Analyst is a mid-level position responsible for providing operations support services, including but not limited to the responsibilities shown below. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
- Perform analysis to define problems, assist with developing innovative solutions, and streamline operation.
- Escalation of issues.
- Work in a team environment and perform items at various levels of completion when needed to benefit the team.
- Perform general ledger reconciliations.
- Ability to identify issues and assist with driving to resolution.
- Perform daily partner settlement.
- Prepare daily and monthly journal entries.
- Monitor incoming partner files along with timely communication and resolution of file issues identified.
- Identify solutions for data mining projects.
- Assist with partner projects.
- Prepare documentation for internal and external auditor request.
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Ability to interact with external and internal customers.
Qualifications:
- 2-5 years of general accounting experience.
- Self-motivated and detail oriented.
- Proven organization and time management skills.
- Demonstrated problem-solving and decision-making skills.
- Strong Excel and Access skills.
- Supervisory experience a plus.
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
- Demonstrated problem-solving and decision-making skills.
Education:
- Bachelor’s degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.