Cisco Workplace Resources Logistics Program Manager 

Poland, Lesser Poland Voivodeship, Krakow 

627545267

· Maintain comprehensive case records and document investigation findings.

· Independently manage assigned casework, providing timely communication to relevant parties and bringing investigations to closure quickly and definitively.

· Remain respectful and empathetic in face of difficult and uncomfortable situations surrounding an investigation.

· Advise on disciplinary action recommendations for matters handled by other groups.

· Advise People Partners, cross-functional partners, and managers on ER matters and policy interpretation.

· Coach and counsel management and employees daily on a variety of complex ER case matters.

· Research and apply regional or country requirements as they relate to employment-related case management, programs, policies, tools and processes.

· Participate in the improvement, design and education delivery of global programs managed within the team.

· Foster a culture of integrity, respect, and accountability in every aspect of Employee Relations.

· A bachelor’s degree or equivalent work experience in Human Resources, Business Administration, Psychology, or related field.

· 6+ years of Human Resources or Employee Relations experience, with at least 3 years of investigation experience.

· 2+ years’ experience working in multi-national company.

· Solid knowledge of employment and labour laws, compliance requirements and cultural practices across our Northern European countries

· Advanced proficiency in English (oral and written). Other languages are advantageous but not essential.

· Technically proficient in Microsoft tools including Word, Excel, PowerPoint

· Demonstrated experience in collaborating and supporting strategic objectives

· Exercise solid judgment and ownership of the decision-making process

· Extensive use of leadership and influence skills as well as objectivity

· Ability to work independently with confidence and low supervision

· Ideally, you have solid knowledge and direct experience of employment law in the North Region (including Belgium, Denmark, Finland, Netherlands, Norway & Sweden), however this is not essential, and experience of handling employment law matters in European countries is sufficient.

· You are highly pragmatic and can make decisions with limited information.

· Embrace collaboration, fast-paced environments, desire to learn, achieving results, earning trust, crafting strategy and leading change through productive disruption

· Excellent with multi-tasking and managing high case volume

· Ability to lead HR strategy discussions and generate plans for implementation in accordance with Cisco philosophy and culture

· Embrace emerging AI tools to improve efficiency while balancing the critical human element of employee advocacy and workplace culture.