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Walmart Director Technology Operations - Ecommerce Fulfillment Strategy United States, Arkansas, Bentonville 627502224
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In this role, you will be a key leader on the business team, ideating, innovating, and delivering on post transaction capabilities that drive customer acquisition, retention, revenue growth and profit for Walmart eCommerce. You will be part of a team that is responsible for delivering the annual financial and customer satisfaction goals for the eCommerce business. You will collaborate and develop deep partnerships with multiple stakeholders across the business such as Marketing, Merchandising, Product, Engineering, Store and FC Operations, Finance, and others to identify opportunities, solve problems and developing new propositions that drive value for our customers.
About You
- You Thrive in Ambiguity: Naturally apply structure and frameworks to accelerate end to end results
- You're a Problem Solver: Develop short-term, sustainable solutions to issues in real time
- You have a Data-Driven Mindset: comfortable with handling large datasets & identify trends and insights
- You're a Storyteller: Know how to build and present audience specific enterprise level story arcs ranging from peers to executives to board members
- You're Accountable: Led strategic initiatives to continue our focus on stability, growth, and profitability metrics
- You're a Negotiator: influence without authority across external & cross-functional stakeholders at all levels
- a drive & desire to shape business strategy & direction.
- You’re a people leader: Able to support a team of direct reports with a track record of driving results and building trust and relationships
What You’ll do
- Defining long-term vision and technology strategy around the capabilities needed to deliver best in class fulfillment experiences (channel and assortment strategy, seasonal campaigns, cancellation reduction and mitigation). Providing thought leadership on internal and external best practices and standards to drive decision making. Conducting benchmark studies and competitive assessments. Working cross-functionally with partner teams across multiple locations so communication, collaboration, and organization are key to your success
- Leading key cross-functional projects that span across multiple teams within the organization. Collaborating daily with cross-functional team members including SCM, Design, Product, Store Operations and more. Working with product to build prototypes to communicate design ideas to users and internal stakeholders. Conducting research, user testing and validation that will ensure that the experiences/propositions we build are designed to prioritize our customers and associates. Defining metrics and KPIs that will help us measure and track business goals
- Communicating roadmaps and priorities and collaborating across business areas for roadmap prioritization including, engaging with key partners to determine the best product and business strategies, and gaining buy-in from executive-level leadership
- Ensuring business & cross-functional partner needs are met by evaluating ongoing effectiveness of current plans, programs, and initiatives; consulting with 4iTB partners, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving overall omni-channel communication experience
- Seeking patents to protect innovative ideas and products
- Promoting and supporting company policies, procedures, mission, values, and standards of ethics and integrity by way of training and providing direction to others in their use and application and ensuring compliance and utilizing and supporting the Open-Door Policy
Qualifications
- Bachelors: Business Administration, Computer Engineering, Operations Management, or quantitative fields
- 6-9 years of work experience in top-tier management consulting , in-house corporate strategy , financial services, or interdisciplinary skillsets preferred. Experience in direct retail and/or consumer business experience is preferred
- Experience creating strategic frameworks, conducting strategic planning exercises, and driving large, complex, cross-functional initiatives
- Utilize data, insights & analytics, conduct market research, and generate insights to build a compelling narrative for partners
- Executive level storyboarding and presentation skills
- Self-starter with proven track record of leading projects and initiatives autonomously
Preferred Qualifications
- Master of Business Administration (MBA) preferred
- Leadership or supervisory experience and technical/functional expertise in the following areas: management consulting, corporate strategy, customer experience, operations management
- Masters: Business Administration, Computer Engineering, Operations Management
- Project Management - Project Management Professional – Certification
- Experience with data analysis, business intelligence tools, and scripting languages (for example: Google Cloud Services, BigQuery, SQL, Python, Spark, Scala, R, Power BI, or Tableau)
Perks and Benefits
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see
The annual salary range for this position is $110,000.00-$220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...3 years’ supervisory experience.
Preferred Qualifications...
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