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NICE Director Engineering 
United States, Georgia, Atlanta 
62734522

02.07.2024

So what’s this role all about?

  • Lead the development, establishment, and application of measures and best practices for people growth and development.
  • Build out the metrics that matter to determine promotion or mobility readiness.
  • Identify factors in influence and visibility, which assess the real health of the team.
  • Create a positive culture to maximize productivity and minimize attrition.

How you will make an impact?

  • Utilize performance review cycles to reiterate expectations and discuss methods to achieve and exceed them.
  • Act as a strong advocate for quality in the product development process for software engineering.
  • Plan and implement systems and processes to fulfill the mission and the goals of the Engineering efficiently and effectively.
  • Plan and allocate resources to effectively meet departmental productivity and quality goals.
  • Drive business decisions that are financially responsible, accountable, justifiable, and aligned to the execution of our vision and strategy.
  • Establish and maintain relevant controls and feedback systems to monitor and ensure the success of the team.

Have you got what it takes?

  • 5+ years of managing and developing (ideally service oriented!) Engineering teams
  • 10+ years of hands-on Engineering experience delivering enterprise-class, highly distributed, software solutions in Agile environments with an ability to influence, build credibility and bring a strong POV to Engineering groups
  • An innate personal interest in technology
  • Strong attention to detail and extremely well-organized
  • Ability to manage multiple projects with competing priorities
  • Demonstrated passion for excellence with respect to Engineering services, education, and support
  • Ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
  • Provide rough estimates to tasks at a glance and guide conversations with engineers to establish more detailed estimates
  • Strong interpersonal skills, demonstrating an ability to work well with and enthusiastically influence teams & stakeholders