Cisco Expression Interest 

Australia, Western Australia, Perth 

626353657

Application Date Open from 3 April 2024 to 2 May 2024

Role Type - Full time

Inbound Sales

• Qualify leads, identify and raise opportunities (across different lead channels)

• Understand needs and context of the client and tailor sales process.

• Execute and adapt sales process.

• Ensure success of first event

• Consultancy, advisory, meeting design through calls, emails and personal meetings.

• Follow-up and close opportunities based on priorities.

• Orchestrate procurement requests of clients within Slido flow (legal review, security review, procurement documents, etc.)

• Support client’s queries and requests

• Effective transition to AMs and CSMs

• Generate leads from key events with key stakeholders/personas

• Collaborate with Sales team and other teams to deliver excellent customer experience cross lifecycle of the client (CS, CC, CX…)

Account Management

• Serve as the lead point of contact for all customer account management matters, process client requests or escalations

• Build and maintain strong, long-lasting client relationships

• Negotiate contracts and close agreements to maximize profits, incl. Complex bidding and RFP processes

• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

• In cooperation with CSM, develop new business with existing clients and/or identify areas of improvement

• Leverage data to identify new opportunities for upsell or license consolidation

• Proactively reach out to generate new business or company-wide deployment of Slido

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).