About the role:
We have developed Partnerships with Merchants across a variety of verticals, including Restaurants and Retail, and are only just getting started.
Your impact in role:
- Work closely with Channel Partnerships Manager to provide operational support and product expertise to channel partners, ensuring we provide a best in class merchant and delivery experience
- Partner with the Uber Direct operations team and other cross functional stakeholders to drive outcomes for our Channel Partners
- Identify improvement opportunities - execute on projects and initiatives, optimise existing process and build new processes
The experience you’ll bring:
- A proven track record - You'll have 4+ years previous experience in partner management, account management or customer success
- Experience with SaaS products (API and integrations)
- A self-starter who thrives on solving complex problems
- Proactivity - a willingness to get into the detail and a continuous improvement mindset
- Commercial and business acumen - You have a good understanding of how businesses and organisations work together to achieve their goals
- Strong stakeholder management skills to work cross functionally and build effective relationships in a fast-paced working environment
- A partner first mindset, where you champion the needs of merchants and objectively represent the voice of the partner when business decisions are made
- This role is dynamic you’ll need to be willing to roll up your sleeves and execute on things quickly to a high standard
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .