Airbnb Regulatory Response Associate Mandarin Speaking 

South Korea 

624812055

The Difference You Will Make:

The role can be based in Singapore, Japan, or South Korea.

A Typical Day:

• Manage complex, sensitive, and/or urgent cases that might pose a significant risk to our brand or ability to operate in different countries, cities, and municipalities.
• Meet performance expectations regularly and own time management efficiently to deal with different types of work assignments (tickets, queues, initiatives, reports, correspondence, stakeholder management, etc),
• Mastering and maintaining knowledge of company policies and procedures inside and out, being an expert in compliance, policy, legal, local regulations, consumer bodies, and brand risk topics.
• Providing upward feedback, regarding the status of regulatory cases, communicating regularly with supervisors and managers.
• Compile incident reports at the direction of leadership and maintain high levels of confidentiality while performing investigations.
• Working closely with stakeholders to align on case strategy.

Your Expertise:

• Bachelor's degree or equivalent experience
• Available for a regular schedule of 5 days work per week (40 hours), which may include weekends, public holidays, and different work shifts
• Strong analytical skills, able to compile reports and analyse data
• Strong verbal and written communication skills in both English and Mandarin
• Interest in legal/policy/consumer bodies issues and how they apply to Airbnb
• Excellent time management, negotiation and conflict resolution skills
• Comfortable with ambiguity