Capital One Manager Internal Communications 

United States, Virginia, Richmond 

622825600

Manager, Internal Communications

About The Role:

On the Capital One Software Communications team, you will be responsible for working with key executives and their leadership teams to understand areas of need and build sustainable communications strategies designed to share the vision of the organization as well as engage, empower and inspire associates. With a focus on executive and internal communications, you will be a part of a talented team who brings the organizational strategy to life for our associates. You will be responsible for executive-level communications and strategic storytelling to support the leaders and initiatives within our organizations.

This position requires exceptional written, verbal and presentation skills; experience consulting executives; the ability to lead projects and work with multiple stakeholders or partners to meet objectives; and a proven track record of building trusted relationships and influencing key stakeholders to achieve the best results with associates, customers and the business in mind.

Our Ideal Candidate Has Experience:

• Working closely with leadership to build out, manage, and execute strategic, creative communication campaigns through editorial, video, and graphic content

• Collaborating with teams across the enterprise to write engaging and compelling content

• Building relationships within technology and communications communities of practice

• Utilizing traditional marketing channels, communications tactics, change management practices, and social media

• Leveraging measurement plans and data to formulate and evolve strategies and campaigns

• Ability to present complex, subject matter in a professional, concise, and compelling manner

• Easily adapts to change and takes on a growth mindset approach

• Creative, integrative problem-solving and structured thinking

• Strong project management skills and ability to handle multiple projects simultaneously

Responsibilities Include:

• Build and execute strategic plans for top of house and executive-level leader communications

• Lead with the customer and translate needs into thoughtful strategy

• Write, proofread, and edit communications needed to support strategic plans

• Effectively leverage a suite of communication channels - like email, Slack, video, and internal platforms, - while innovating on new channel opportunities

• Work effectively in cross-functional teams to advance the team and leadership’s communication strategy and implement a range of creative solutions to reach key target audiences

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 5 years of experience in communications

Preferred Qualifications:

• 5+ years of experience in one or more of the following: corporate communications, multi-channel marketing, internal business communications, or leading large-scale organizational change and communication projects

• 2+ experience working with a technology-oriented company

• Experience with organizational change communications

Plano, TX: $115,200 - $131,500 for Communications Manager McLean, VA: $126,700 - $144,600 for Communications Manager Richmond, VA: $115,200 - $131,500 for Communications Manager New York, NY: $138,300 - $157,800 for Communications ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.