Enhances, maintains, and supports the development of existing applications throughout the Software Development Lifecycle according to the IT methodology, department SOP’s, team guidelines, best practices, and industry standards.
Operates in an Agile methodology and release cadence, updating assigned stories and board as guided by scrum master.
Analyzes, designs, and develops new application software and/or interfaces between applications.
Creates and maintains system documentation according to the IT methodology (proposals, designs, test specifications, and other deliverables as necessary) for new and existing applications.
Participates in all phases of the software development project including buy off the shelf versus build custom analysis, vendor selection, design, construct, implementation, testing, and post-implementation activities.
Provides production support by proactively monitoring applications and seeking to improve application availability, quality, and performance by ensuring achievement of Service Level Agreements (SLA) and participating in required on-call support, as needed.
Accountable for technical issue resolution including diagnosis of problem, recommendations for workarounds, and defect correction.
Understands customer’s business implications and incorporates understanding into technical and process improvement recommendations.
Maintains collaborative working relationship with IT business partners, IT services (database, data center, servers, desktop, networking, security), and software vendors, as needed.
Researches and applies new technologies, development techniques and best practices by leveraging experience, industry contacts, seminars, and books.
Leverages software version control tools and provides software configuration management support.
Minimum qualifications:
Bachelor’s Degree in computer science or related field
5 + years of experience on Salesforce Development
Salesforce Platform Developer 1 (PD1) or equivalent experience
Certified Salesforce.com Administrator (201) or equivalent experience
Experience developing Lightning Web Components
Experience developing Integrations (ETL and Web services)