Come and join us at Redis, where our success and diverse global culture make us the ideal choice for your next career move. When you join us, you’ll begin a new and exciting career journey on which you’ll enjoy professional success, learn valuable new skills, and make lifelong friends.
What you’ll do:
- Consistently work on building a pipeline of services opportunities by partnering with regional Sales Leadership, Account Managers and Solution Architects.
- Manage multiple opportunities through sequential stages of the sales process.
- Lead the services sales process to understand the customer’s business and technical objectives and solution requirements to position and attach the appropriate services.
- Provide guidance to Account Executives and Solution Architects on the proper services to be positioned to prospective and existing customers.
- Earn trusted advisor status by engaging directly with prospective and existing customers to recommend the appropriate services that will deliver value and help customers achieve their objectives.
- Lead the entire Professional Services sales process, including discovery, design of preliminary solution architecture, writing of Statements of Work (SOW) and/or positioning the appropriate service package offerings.
- Maintain an accurate forecast of services opportunities, and actively participate in regional forecast meetings.
- Develop and maintain a collection of Professional Services data sheets, presentations, solution briefs and SOW templates to support sales activities.
- Travel as needed, up to 30% of the time.
What will you need to have?
- 7+ years working within a Professional Services organization, focused on the selling of technology solutions and consulting services for customers.
- Bilingual proficiency (English and French) is required, including the ability to read, write and communicate effectively in both languages.
- Experience conducting requirements & scope assessment workshops with prospective and existing customers.
- Experience positioning outcome-based services aligned to customer business and technical objectives.
- Experience creating and selling packaged Professional Services offerings.
- Ability to articulate and position the value proposition of Professional Services offerings.
- Excellent interpersonal skills, with the ability to persuade others through exceptional verbal and written communication.
- Experience engaging with senior business leaders and delivering customer facing presentations.
- Ability to develop and articulate Business Cases / ROI studies (internal and external).
- BS in Computer Science / B.A. or equivalent technical work experience.
Extra great if you have:
- Previous experience with open-source solutions and/or NoSQL database products is a plus.
- Prior software developer experience is a big plus.