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Philips Clinical Applications Specialist – Cardiac Ultrasound NSW/ACT 
Australia, New South Wales 
621608638

24.06.2024
Clinical Applications Specialist – Cardiac Ultrasound NSW/ACT

Providing clinical support throughout the entire life cycle of the relationship with both new and existing customers, you will work in partnership with Account Managers to deliver pre-sale presentations and demonstrations on the Philips Ultrasound portfolio including the Advanced Imaging techniques of 3D Echo and Cardiac Strain. You will play a pivotal role in maximizing customer satisfaction, and elevating the efficiency of patient care, through providing effective training around the optimal use of our equipment once delivered / installed and handed over by Philips.

Other key responsibilities

  • Promote Philips Healthcare solutions during customer visits, product demonstrations, seminars, and trade shows

  • Train customers in applying optimal usage of the equipment delivered enabling users to follow clinical procedures and protocols to achieve best practice

  • Train / re-train hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment

  • Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction

  • Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations

  • Support product launches and advise the sales team of market feedback

  • Keep up to date with new developments in the clinical application and operating field of the relevant equipment

  • Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner

  • Supporting the business with input on configurations and working with the Account Manager to provide clinical feedback to assist in funnel management

You’re the right fit if:

  • Postgraduate studies in Cardiac Sonography are required as well as in-depth clinical experience within a public and/or private echocardiography department

  • Experience with Advanced Imaging technologies or cardiaccatheterization/hybridlabs highly regarded

  • Previous experience in presentations and training or experience within a commercial environment will be high regarded

  • Outstanding relationship building and communication skills

  • High levels of motivation, energy, and a drive to achieve results

  • Desire to be in a commercially focused clinical role, partnering the business

  • The ability to travel across ANZ if required

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.