Bank Of America Officer Markets Support Analyst Global Operations 

Singapore 

621127925

• Provide consistently stellar operational support for derivative/swaps/cash products.
• Support the Sales and Trading Desks by investigating, resolving issues and enquiries related to bookings, breaks etc.
• Utilize critical thinking/problem solving skills to provide timely resolutions to client issues and breaks.
• Work closely with wide range of stakeholders both within operations and outside of operations such as compliance, credit, business.
• Exhibit proactivity to improve process and enhance controls to mitigate operational risk to the firm.
• Strong individual contributor but must be an active team player to achieve collective goals.
• Manage ad-hoc projects and liaise with both internal/external counterparts in different regions
Requirements

• Ability to work in a pressurized, high volume, deadline-driven environment while maintaining operational excellence.
• Control focused with a good understanding of risk, P&L and the impact of errors.
• Able to initiate solutions, take ownership and drive issue remediation.
• Excellent communication skills at all levels
• Able to envisage front-to-back flows with emphasis on ascertaining financial/regulatory impact
• Knowledge of financial markets with solid experience in Trade Support in a similar Investment Bank.
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Degree qualification is essential
• Essential Experience/Technical Knowledge:
• Proficiency in MS Product Suite i.e. Excel, Word etc
• Knowledge on APAC equity markets and products preferable
• Bloomberg, Reuters and some corporate action background preferable
• VBA & SQL programming skills preferable