Citi Group Regional Operations Analyst 

Hungary 

620735071

Responsibilities:

BTSS Billing and Invoicing:

• Review invoices to ensure accuracy
• Raise purchase orders / requisitions (POs)
• Invoice Processing
• Process allocation of charges to businesses

Help / Support:

• Address customer inquiries, FAQ, entitlements, etc. (via email or ServiceNow)
• Communicate timely and effectively with EMEA country managers
• Proactively escalate issues to affected parties
• Collaborate with partners and seek best practices and propose efficiency solutions

Ideal background:

• Bachelors/University degree or equivalent experience
• Good communication skills in English
• 2 + years administrative or operational support experience in a corporate, service-oriented environment
• High proficiency of Microsoft Office (Power BI expertise would be an advantage)
• Ability to present to business partners and/or leaders to gain approval
• Effective time management, documentation and organizational skills

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Time Type:

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