Responsibilities:
- Responsible for supporting Issue Quality Control for multiple risk and control programs including supporting tool enhancements and reporting that provide global risk management consistency and excellence.
- Works closely with business partners on findings and makes recommendations on improving practices.
- Examines procedures for consistency and gaps relative to requirements of upstream risk programs and the issue management policy, standards and procedures. and identifying stakeholder impact.
- Monitors exceptions to dispute policy and identifies drivers of exceptions.
- Leverages data to examine impacts to Customer Experience and Regulatory breaks.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members on the issue management process and quality control requirements.
Qualifications:
- 6-10 years relevant work experience in Business Risk & Controls
- MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
- Consistently demonstrates clear and concise written and verbal communication skills
- Effective organizational influencing skills required.
- Demonstrated ability to lead global team efforts.
- Excellent problem-solving skills.
- Ability to see the big pictures with high attention to critical details
- Demonstrated ability to develop and implement strategy and process improvement initiatives.
- Bachelor’s/Universitydegree or equivalent experience, potentially Masters degree
Time Type:
Full time
Tampa Florida United States
$103,920.00 - $155,880.00
Anticipated Posting Close Date:
Jun 19, 2024
Risk ManagementFull timeTampa Florida United States$103,920.00 - $155,880.00Anticipated Posting Close Date:
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