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AlignTech Supervisor New Provider Onboarding Sales United States, North Carolina, Raleigh 619293534
06.05.2025
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- Employment Type
- Full Time
- US-North Carolina-Raleigh
- Workplace type
- Reporting To
- Supervise a team of 12+ Onboarding Specialists and foster a strong sales culture.
- Deliver training and development focused on quota attainment and team goals.
- Provide vision, planning, and prioritization for team resources, delegating projects, duties, and objectives.
- Enhance process efficiencies within the team.
- Report on team metrics and results to department leadership and stakeholders.
- Establish and maintain controls and feedback systems to monitor department operations.
- Partner with the recruiting team on acquiring and retaining team members, assisting in the selection process.
- Provide ongoing training, coaching, and mentoring for team members.
- Analyze consumer engagement and implement measures to improve processes.
- Maintain effective communication with consumers, field sales executives, and sales support team members.
- Manage and assess employee competencies and development progressively.
- Utilize internal tools for documentation and reporting; regularly run and review standard reports.
- Participate in cross-functional teams and serve as the liaison for Customer Care.
- Oversee the new hire onboarding and training process.
- Conduct regular 1-on-1 meetings with representatives.
- Assist in the formation and delivery of Business Reviews.
- Lead the structuring of internal CRM to improve effectiveness and ease of reporting.
- Bachelor’s degree and/or equivalent experience.
- 2+ years of sales and/or management experience.
- Inside sales experience, preferably in healthcare or technology.
- Proven success in meeting or exceeding sales goals.
- Ability to learn technical product knowledge in a highly complex industry.
- Expertise in Microsoft Word, Excel, PowerPoint, Outlook, and Salesforce.com.
- Successful track record of working with managers and executives at high levels, as well as end-users.
- Proven problem-solving, analytical, and collaboration skills.
- Experience in business analysis, including implementation, tracking, problem resolution, and reporting.
Your growth and well-being:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee discounts on Invisalign products.
- Learning opportunities though online learning resources and support for your individual development plans.
- Inclusive workspace that fosters diversity and collaboration.
Country-specific details will be shared with you by your recruiter during the interview process.
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