The Reconciliation & Proofing Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.
Responsibilities:
Directly impact the area through shared responsibility for delivery of end results and formulation of procedures/process improvement
Provide value-added perspective or advice that contributes to the development of new techniques related to the improvement of processes and workflow for the area.
Responsible for own work to support business teams for assigned Operations area
Make a significant contribution to change-the-bank projects and offers solutions at an advanced level
Serve as an analytical and/or procedural expert, representing a unit or team to support deliverables/initiatives
Provide evaluative judgment based on analysis of factual trade related information in complicated and unique situations
Responsible for escalating control gaps and issues to senior management
Identify control deficiencies and implements appropriate procedures and solutions to mitigate any risk or control losses
Identify opportunities to reduce expenses
Apply in-depth knowledge of concepts and procedures within own area to resolve issues.
Demonstrate a comprehensive understanding of how own operational processes collectively integrates to contribute to achieving overall business goals
Influence decisions through advice, counsel and/or facilitating services to others in area of specialization
Serve as the first point of escalation for staff members, management and internal (front office) /external clients
Create, develop and maintain effective relationships with colleagues, management, internal (front office) /external clients and stakeholders (Finance, control, technology, etc.), and seeks to understand their needs and provides solutions
Persuade and influence others through collaborative communication skills; may negotiate with external parties
Acknowledge Citi’s principles and values of organizational culture and apply them in everyday work activities
Any other duties as required to meet business needs
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Support Global Reconciliation Utility (GRU) with Business Office and Program Management Office responsibilities.
Manage updates in Project Tracking System (PTS) for organization’s projects (i.e. update project status, accomplishments, risks, issues, mitigation plans etc.).
Work with Project Managers (PM’s) across the organization to ensure that the updates are in line with the minimum requirements established by PMO in a timely manner.
Evaluate updates received from PM’s for adequacy and completeness and challenge where applicable.
Contribute and assist with reporting associated with organization’s budget, headcount, open roles and project allocation.
Coordination of yearly demand and required resourcing with sponsors and program managers. Submission of Investments Requests and follow through till approval
Managing end to end financials across GRU - monthly HC report showing the processes people are aligned to, annual fully loaded cost, CTB vs RTB split and other adhoc views as required
Contribute and assist with regular reporting and presentation/deck preparation for variety of stakeholder/partner updates, meetings and steerco’s.
Work across the organization to ensure all the reporting and required submissions are completed in a timely manner.
Proactively address any issues and escalate accordingly, while come up with potential improvements to the process to enhance effectiveness and efficiency of the team.
Collaborate with the upper organization PMO/CAO office to coordinate any open questions, follow ups and status updates
Demonstrate a comprehensive understanding of how project leadership collectively integrate to contribute to achieving business goals.
Provide evaluative judgment based on analysis of factual information.
Have the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Qualifications:
5-8 years of experience
Have subject matter expert in one (or more) specific skill sets, business areas or products
Proven record of working on projects within team environment
Proactive problem solving experience
Applications will vary by product and business area
Education:
Bachelor’s/University degree or equivalent experience
Operations - Transaction ServicesReconciliation and ProofingFull timeTampa Florida United States$79,120.00 - $118,680.00