Wells Fargo Procedure Writing Coordinator Global Treasury Management 

Philippines, Caloocan 

619237492

About this role:

• Wells Fargo is seeking to hire a Procedure Writing Coordinator to be part of our Global Treasury Management Operations.
• Covers jobs responsible for composing and formatting web content, materials, manuals and documentation in accordance with WF standards and brand while collaborating with clients or business subject matter experts to understand business changes and audience needs.

In this role, you will:

• Interact with assigned technical writer to identify and review wide range of information to include the list of requests in the functional request site
• Draft, edit, and format basic to moderately complex manuals, projects, and other process documentation; draft and edit basic web content; edit and reformat copy and ensure documentation is in compliance with corporate standards
• Support and assure functional request forms have the necessary information from the content manager
• Fill out functional forms with dates and update status as needed
• Perform moderately complex transcriptions text needed and apply the requested properties for the content item in appropriate system; review the content items and apply changes to ensure that they are consistent with guidelines
• Communicate feedback, in writing, to content managers for any edits; provide updates to content managers concerning the status of their request via email
• Improve processes and standards on a continued basis
• Research and translate technical information for technical and non-technical users
• Follow established guidelines for organization and design of work

Required Qualifications:

• 2+ years of procedure writing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education

Desired Qualifications:

• College graduate, any field.
• With at least (2) years professional experience in procedure writing.
• Excellent English communication skills, written and verbal.
• Preferably with Intermediate to advanced MS Excel Skills as this role will also require pulling reports into MS Excel format with basic analysis and research.
• Amenable to work full-time onsite.
• Amenable to work on mid-shift, Monday - Friday, weekends off.

Job Expectations:

• Reviewing the list of request to ensure we have the necessary information for the content items.
• Transcribing the needed text and applying the requested properties for the content item in WEM.
• Reviewing the content items and applying changes to ensure that they are consistent with KC guidelines.
• Providing updates to content managers concerning the status of their request via email.
• Drafting, editing, and formatting basic to moderately complex manuals, projects and/or other process documentation content in the Knowledge Center.
• Researching and translating technical information for technical and non-technical users.
• Editing and/or reformatting copy and ensuring documentation is in compliance with corporate standards.
• Following established guidelines for organization and brand standards.
• Recertification reporting and notifications

28 Aug 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.