In this role, we will collaborate with various AppleCare teams to coordinate processes and procedures for new and existing products. You'll estimate logistics process cost and impacts to existing process. You will determine time standards, HC requirements and recommendations for tooling, equipment and process requirements for new or existing product/process lines. You'll maintain records and reporting for logistics and screening operations and monitor quality and performance attainment by OEM or 3PL partners. You will coordinate with the service center team to understand issues/impacts and recommend the best course of action.- Authority on warehouse reverse logistics and screening processes for global and regional project implementation.- Responsible for New Product/Process Implementations.- Understanding of relevant SAP processes.- Develops and analyzes process costs.- Performs capacity planning and analysis for new and existing processes.- Implements process improvements.- Main point of contact for regional partners for engineering/process issues.